General
Your privacy is important to us. Neo-Hypothèque's policy is to respect your privacy regarding any information we may collect from you on our website, https://neo-hypotheque.ch, and other sites we own and operate.
We only request personal information when we truly need it to provide you with a service. We collect it fairly and legally, with your knowledge and consent. We also explain why we are collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with the requested service. The data we store is protected by commercially acceptable means to prevent loss, theft, as well as any unauthorized access, disclosure, copying, use or modification.
We do not share any personally identifiable information publicly or with third parties, except when required by law. However, personal data you provide to us may be shared with partner advisors and brokers listed on our site, solely for the purpose of responding to your mortgage service request. These partners are contractually obligated to respect confidentiality and to use your data only within this specific context.
We can permanently delete all your personal data if you request it.
Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and practices of these sites, and cannot accept any responsibility for their respective privacy policies.
You are free to refuse our request for personal information, understanding that we may then be unable to provide you with certain desired services.
Continued use of our website will be considered as acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please do not hesitate to contact us by email: hi@neo-hypotheque.ch
Account
You can delete your account and all associated data by going to your account settings and clicking the "Delete Account" button.
Cookie Policy
Cookies are small text files sent by the server to the user's device. Cookies perform many functions, for example, they allow saving of user-defined settings, enable users to navigate between pages after logging in, and generally facilitate the use of a website.
Here's how we use cookies:a) Identification — cookies allow website providers to recognize your device and account so they don't have to ask for your login credentials and password each time you change pages;
b) Analytics — cookies allow us to obtain information about how many times a particular page has been viewed.
Users have the right to configure their browser to refuse cookies, but this will significantly limit their ability to use the Platform.
Updated on April 14, 2025